Privacy statement

Crane Mats Industries processes your personal data because you use our services and/or because you provide these data to us yourself. Below is an overview of the personal data we process:

• First and last name
• Address details
• Telephone number
• E-mail address
• Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
• Location details
• Data about your activities on our website
• Internet browser and device type

Our website and/or service does not intend to collect data on website visitors who are under 16 years of age. Unless they have parental or guardian consent. However, we cannot verify whether a visitor is older than 16. We therefore advise parents to be involved in their children’s online activities to avoid collecting data on children without parental consent. If you are convinced that we have collected personal data about a minor without such consent, please contact us at sales@cranematsindustries.com and we will delete this information.

For what purpose and on what basis we process personal data

Welex Group processes your personal data for the following purposes:

• To be able to call or e-mail you if necessary to perform our services
• To deliver goods and services to you

Crane Mats Industries takes responsibility based on automated processing decisions on matters that could (significantly) affect individuals. These are decisions made by computer programmes or systems, without a human being (e.g. an employee of Crane Mats Industries) being involved. Crane Mats Industries uses the following computer programmes or systems: Windows, WordPress.

Crane Mats Industries will not retain your personal data for longer than is strictly necessary to fulfil the purposes for which your data is collected. We use the following retention periods for the following (categories of) personal data: 2 years.

Crane Mats Industries does not share your personal data with third parties.

Crane Mats Industries uses only technical and functional cookies. And analytical cookies that do not invade your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone the first time you visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferences. They also allow us to optimise our website. You can opt out of cookies by configuring your internet browser to stop storing cookies. You can also delete any information previously stored via your browser settings.

You have the right to access, correct or delete your personal data. In addition, you have the right to withdraw your possible consent to data processing or object to the processing of your personal data by Crane Mats Industries and you have the right to data portability. This means that you can request us to send the personal data we hold about you in a computer file to you or another organisation named by you. You can send a request for inspection, correction, deletion, data transfer of your personal data or a request to withdraw your consent or object to the processing of your personal data to sales@cranematsindustries.com. To make sure that the request for inspection is made by you, we ask you to send a copy of your proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. Crane Mats Industries would also like to inform you that you have the opportunity to lodge a complaint with the national regulator, the Personal Data Authority. You can do so via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

Crane Mats Industries takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you feel that your data is nevertheless not properly secured or there are indications of misuse, please contact our customer service or at sales@cranematsindustries.com